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Terms of Service

Effective Date: April 26, 2026

PLEASE READ THESE TERMS OF SERVICE ("AGREEMENT") CAREFULLY BEFORE USING THE YAKLEDGER PLATFORM. THIS AGREEMENT IS A LEGALLY BINDING CONTRACT BETWEEN YOU ("USER," "YOU," OR "YOUR") AND YAKLEDGER ("COMPANY," "WE," "US," OR "OUR"). BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICE.

Article I — Definitions

"Service" means the YakLedger platform, including the websites at yakledger.com, app.yakledger.com, and api.yakledger.com, and all related software, applications, features, and functionality.

"Tenant" means the organizational entity under which User accounts are registered and within which data is isolated.

"Your Data" means all data, content, and information that you upload, submit, sync, or otherwise make available through the Service, including financial records obtained from Third-Party Platforms.

"Third-Party Platforms" means external services connected to the Service by you, including but not limited to Shopify, Klarna, NetSuite, and Global-e.

"Authorized Users" means individuals authorized by the Tenant administrator to access the Service under the Tenant's subscription.

Article II — Eligibility and Account Registration

2.1 Eligibility

You must be at least eighteen (18) years of age and possess the legal authority to enter into this Agreement on behalf of yourself or the organization you represent. By creating an account, you represent and warrant that you meet these requirements.

2.2 Account Obligations

You shall: (a) provide accurate, current, and complete information during registration; (b) maintain the security and confidentiality of your login credentials; (c) promptly notify us of any unauthorized access or use of your account; and (d) accept responsibility for all activities that occur under your account.

2.3 Multi-Tenant Structure

Each account is associated with a Tenant. Tenant administrators shall manage user access, assign roles (owner, admin, member, viewer), and configure permissions. You shall not attempt to access data belonging to Tenants to which you are not authorized.

2.4 Account Security

We provide optional two-factor authentication (2FA) and recommend that all users enable this feature. You shall notify us immediately at hello@yakledger.com upon discovering any security breach or unauthorized use of your account.

Article III — License and Use Restrictions

3.1 Grant of License

Subject to your compliance with this Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription.

3.2 Restrictions

You shall not, and shall not permit any third party to:

Article IV — Third-Party Integrations

The Service enables you to connect Third-Party Platforms for the purpose of data synchronization and reconciliation. You acknowledge and agree that:

Article V — Fees and Payment

5.1 Subscription Plans

The Service is offered under subscription plans as published on our pricing page. Plan features, usage limits, and pricing vary by tier (Starter, Growth, Pro, Enterprise).

5.2 Billing

Subscription fees shall be billed in advance on a monthly or annual basis, as selected at the time of purchase. All fees are stated in United States Dollars (USD) unless otherwise specified.

5.3 Non-Refundable

All fees are non-refundable except as expressly provided in this Agreement or as required by applicable law. No refunds or credits shall be issued for partial months of service or unused features.

5.4 Price Changes

We reserve the right to modify subscription pricing upon thirty (30) days' prior written notice. Your continued use of the Service following the effective date of a price change constitutes acceptance of the revised pricing.

5.5 Taxes

Fees are exclusive of all taxes, levies, and duties. You are responsible for all applicable taxes, except for taxes based on our net income.

Article VI — Intellectual Property

6.1 Company Ownership

The Service, including all software, algorithms, user interfaces, designs, text, graphics, trademarks, service marks, logos, and documentation, is the exclusive property of YakLedger and is protected by applicable intellectual property laws. This Agreement does not convey to you any ownership interest in or to the Service.

6.2 Your Data

As between the parties, you retain all right, title, and interest in and to Your Data. You hereby grant us a limited, non-exclusive, royalty-free, worldwide license to use, process, store, and display Your Data solely for the purpose of providing, maintaining, and improving the Service. We shall not use Your Data for any purpose unrelated to the Service without your prior written consent.

6.3 Feedback

To the extent you provide any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you hereby assign to us all right, title, and interest in such Feedback and agree that we may use and incorporate the Feedback without restriction or obligation to you.

Article VII — Data Protection and Security

We shall process Your Data in accordance with our Privacy Policy, which is incorporated herein by reference. We implement commercially reasonable administrative, technical, and physical safeguards to protect Your Data, including encryption at rest and in transit, multi-tenant database isolation, role-based access controls, and optional two-factor authentication.

NOTWITHSTANDING THE FOREGOING, NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS COMPLETELY SECURE, AND WE DO NOT WARRANT OR GUARANTEE THE ABSOLUTE SECURITY OF YOUR DATA.

Article VIII — Service Availability

8.1 Availability

We shall use commercially reasonable efforts to maintain the availability of the Service. However, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to scheduled maintenance, system updates, or circumstances beyond our reasonable control.

8.2 Modifications

We reserve the right to modify, enhance, or discontinue any feature or component of the Service at any time. We shall provide reasonable advance notice for material changes that may adversely affect your use of the Service.

Article IX — Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE FREE OF ERRORS, DEFECTS, OR SECURITY VULNERABILITIES.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA OBTAINED FROM THIRD-PARTY PLATFORMS THROUGH THE SERVICE. YOU ACKNOWLEDGE THAT RECONCILIATION RESULTS ARE BASED ON THE DATA PROVIDED AND SHOULD BE VERIFIED INDEPENDENTLY BEFORE RELYING UPON THEM FOR FINANCIAL REPORTING OR COMPLIANCE PURPOSES.

Article X — Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Article XI — Indemnification

You agree to indemnify, defend, and hold harmless YakLedger, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your access to or use of the Service; (b) your breach of this Agreement; (c) your violation of any applicable law, rule, or regulation; (d) your violation of any third-party right, including intellectual property, privacy, or contractual rights; or (e) Your Data.

Article XII — Term and Termination

12.1 Term

This Agreement commences on the date you first access or use the Service and continues until terminated in accordance with this Article.

12.2 Termination by You

You may terminate this Agreement at any time by canceling your subscription and ceasing all use of the Service. Upon cancellation, your access shall continue until the end of the then-current billing period.

12.3 Termination by Us

We may suspend or terminate your access to the Service immediately upon written notice if: (a) you breach any material provision of this Agreement; (b) your account is delinquent in payment for more than fifteen (15) days; (c) you engage in activity that threatens the security, integrity, or availability of the Service; or (d) continued provision of the Service to you would be unlawful.

12.4 Effect of Termination

Upon termination of this Agreement:

Article XIII — Dispute Resolution

13.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

13.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The seat of arbitration shall be the State of California. The arbitration shall be conducted by a single arbitrator. The language of the arbitration shall be English.

13.3 Class Action Waiver

YOU AND YAKLEDGER EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.

13.4 Equitable Relief

Notwithstanding the foregoing, either party may seek temporary or permanent injunctive or other equitable relief in any court of competent jurisdiction for the protection of its intellectual property rights or confidential information.

Article XIV — General Provisions

Article XV — Amendments

We reserve the right to amend this Agreement at any time. Material amendments shall be communicated by posting the revised Agreement on our website and updating the Effective Date. Your continued use of the Service following the posting of any amendment constitutes your acceptance of the amended Agreement. If you do not agree to an amendment, you must discontinue use of the Service.

Article XVI — Contact Information

For questions or concerns regarding this Agreement, contact:

YakLedger
Email: hello@yakledger.com
Web: yakledger.com